General Dynamics Information Technology

Help Desk Technician I (2nd Shift)

Join General Dynamics IT as a Help Desk Technician I in Huntsville, AL. Support statewide networks using ServiceNow. HS/GED required, benefits include medical and 401(k).

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 2, 2025

Provides monitoring, technical support, and troubleshooting for statewide education network, Linux and Windows systems, HPC systems, and web applications. The candidate should have a mix of entry-level technical and customer service skills and be passionate about technology and helping people.

Requirements

  • HS/GED
  • 0+ years of experience
  • Microsoft Office: 1-3 years
  • Preferred knowledge of ServiceNow
  • Help Desk / Call Center / Technician Support

Benefits

  • Medical plan options
  • Dental plan options
  • Vision plan
  • 401(k) plan
  • Full flex work weeks
  • Paid time off plans
  • Short and long-term disability benefits
  • Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Requirements Summary

HS/GED, 0+ years experience, Microsoft Office: 1-3 years