HelpDesk IT

Everience Italia is seeking Helpdesk IT Technicians to support IT activities during an upcoming international event in Milan in 2026. The role involves providing quality technological solutions, ensuring punctual and reliable service, and contributing to a world-wide event. This position offers a unique and challenging opportunity in a dynamic environment.

Requirements

• Knowledge and use of ticketing platforms (ServiceNow, Jira, Remedy, Sap)
• Familiarity with main operating systems (Windows and iOS)
• Management and planning of activities, adhering to priorities and SLAs
• Warehouse preparation and control
• Experience with Active Directory
• Basic Networking skills and knowledge of main network protocols
• MDM device usage
• Hardware and Software skills
• Experience with English language (B2 - C1)
• Working availability on flexible shifts

Benefits

• Contract for duration of event
• Dynamic and stimulating context
• Professional experience participation