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Yugo
Helpdesk Supervisor
Helpdesk Supervisor at Yugo, Bristol. Lead IT support team, manage SLAs, resolve technical issues. Requires 5+ IT years, 2+ leadership experience, ITSM/ServiceNow proficiency, Microsoft 365 skills. £43,908/year, permanent role.
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 14, 2025
Helpdesk Supervisor role for a global IT support team, overseeing technical issue resolution and adherence to SLAs, with a focus on delivering exceptional internal IT support for employees.
Benefits
- Permanent Full-Time position
- Salary: £43,908.90 per year
Requirements Summary
5+ years of IT experience, 2+ years of leadership experience, proficiency in ITSM platforms and Microsoft 365
Apply now
Bristol
|
England
United Kingdom
Mid-Level
Hybrid
Full Time
43908.9-43908.9 GBP/year
