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VusionGroup SA
Helpdesk Technician (m/w/d)
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Asset Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 28, 2025
VusionGroup is seeking a Helpdesk Technician to provide hands-on and remote support for hardware, software, and network issues for employees across Austria and Germany. The role involves primary contact for procurement, vendor management, managing Apple and Windows devices, and contributing to infrastructure updates. VusionGroup emphasizes a collaborative team environment and offers various benefits, including competitive pay, flexible work, and community support.
Requirements
- Proven experience in IT support
- Solid knowledge of Apple technologies and M365/Intune
- Experience with ServiceNow and ITIL practices
- Strong autonomy, reliability, and communication skills
- Excellent organizational and problem-solving skills
Benefits
- Competitive pay
- Shareholder equity
- Flexible work schedule
- Health benefits
- Company merch
- Team events
- Canteen and transportation support
- Accessibility support
- Bicycle parking
- Educational support
Requirements Summary
Bachelor's degree in Computer Science or equivalent. Experience in IT support, Apple/M365/Intune, and ServiceNow. Strong communication and problem-solving skills
