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Kimberly-Clark
HR Operations Enablement Manager LAO
Join Kimberly-Clark as an HR Operations Enablement Manager in Puntarenas. Leverage ServiceNow expertise to enhance employee experience and drive operational excellence.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
Service Portal
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 15, 2025
Regional Operations Enablement Manager leads Operations Team in enabling Best in Class People Support, ensuring Compliance, driving Service Delivery excellence and best employee experience, and leveraging Shared Services.
Requirements
- 5+ years of Regional experience in HR Operations, Customer Service and Outsourced Service management
- Experience in leading teams including remote, stakeholder management
- Expert level knowledge and understanding of critical People elements such as compensation management, employment & labor law, User Experience
- Expert in ServiceNow, Workday and other GPS systems, Operations processes E2E design and delivery
- Expertise in LEAN methodology. Project management, Change management
- Data analysis and reporting. Draw insights that inform GPS and GPO decision-making to improve employee experience, People Programs and culture
Benefits
- flexible (hybrid) work arrangements
- To Be Considered
- Active steward of KC Culture, focus on strengthening company culture and employee experience through Performance Driven Leadership, Care ó Performance and through respective functional accomplishments in Operations and Employee Experience area.
Requirements Summary
Requires 5+ years of experience in HR Operations, experience in leading teams, and expert level knowledge of critical People elements
