HNTB

HR Service Delivery Manager

Join HNTB as an HR Service Delivery Manager in Kansas City, MO. Oversee HR operations, utilize ServiceNow, and enjoy competitive benefits.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Human Resources Service Delivery
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Human Resources

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 16, 2025

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. This opportunity entails being responsible for the oversight of the day-to-day operations of the HR Solutions Center, ensuring efficient and effective delivery of HR services to employees across the entire employee lifecycle.

Requirements

  • Bachelor's degree in Human Resources, Business, or related field and 5 years HR experience
  • Master's degree in relevant field and 4 years HR experience
  • In lieu of education, 9 years HR and/or HRIS experience
  • Data Analysis
  • Process Documentation
  • Ability to manage multiple competing priorities and deadlines
  • Knowledge of HR processes, policies and legal requirements
  • Proven excellent customer service skills and ability to be flexible, a team player and interact with all levels of internal customers
  • Excellent organizational skills, time management and detail oriented
  • Strong interpersonal and communication skills
  • Proven ability to partner with internal technical and non-technical staff as well as third party vendors to deliver effective results
  • Experience with SharePoint Online
  • Experience with ServiceNow
  • Experience with personal computer applications
  • Experience with Microsoft Excel and other Office applications
  • Working knowledge of HRIS software applications and products
  • Previous managerial experience

Benefits

  • HNTB Total Rewards

Requirements Summary

5-9 years of HR experience, Bachelor's or Master's degree in relevant field, excellent customer service and organizational skills