KFC

HR Service Delivery Solution Architect

Join KFC in Louisville, KY as an HR Service Delivery Solution Architect. Lead ServiceNow HRSD solutions, enhance employee experience, and drive operational efficiency. 7+ yrs in ServiceNow required. Bonus eligible.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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Human Resources Service Delivery
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
September 25, 2025

The HRSD Solutions Architect will lead the design, implementation, and support of ServiceNow's HRSD solutions, transforming HR operations through scalable and user-centric digital workflows. This role focuses on enhancing employee experience and operational efficiency by integrating solutions with core HR systems and fostering best practices on the ServiceNow platform.

Requirements

  • Architect and Design Solutions
  • Stakeholder Collaboration
  • Platform Expertise
  • Governance and Standards
  • Mentorship and Leadership
  • Application Support
  • Requirements in-depth knowledge of capabilities and industry trends.

Benefits

  • Bonus eligibility

Requirements Summary

Bachelor’s degree in Computer Science or related field. 7+ yrs exp. in ServiceNow and HRSD. Deep ServiceNow expertise & proficiency in scripting