Yum!

HR Service Delivery Solution Architect

Join Yum! as an HR Service Delivery Solution Architect in Louisville, KY. Leverage ServiceNow HRSD expertise to enhance HR operations and employee experience.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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Human Resources Service Delivery
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
September 25, 2025

The HR Service Delivery Solution Architect is responsible for designing, implementing, and supporting ServiceNow's HRSD solutions. This role focuses on transforming HR operations through user-centric digital workflows to enhance employee experience and operational efficiency. They will collaborate with stakeholders to define solutions and ensure alignment with organizational goals.

Requirements

  • Architect and Design ServiceNow HRSD implementations and projects.
  • Partner with HR, IT, and business stakeholders.
  • Provide deep technical expertise in ServiceNow HRSD modules.
  • Establish architectural standards and governance frameworks.
  • Provide mentorship and leadership.
  • Identify opportunities for optimization and enhancement.
  • Serve as the primary technical owner for HRSD.

Requirements Summary

Bachelor's in Computer Science or equivalent, 7+ years experience in ServiceNow development & 5+ in Architecture. ServiceNow HRSD experience required. Expertise in ServiceNow's HRSD modules and scripting is needed