HR Services Specialist

This role is responsible for executing deliverables within the scope of HR Services in India and providing day-to-day support to the broader HR organization across APAC and other regions.

Requirements

• Execute end-to-end HR operations processes (Hire-to-Retire) with high quality and adherence to SLAs.
• Act as a Subject Matter Expert (SME) for HR Service Processes, ensuring compliance and process standardization.
• Drive harmonization of HR processes and contribute to continuous improvement initiatives.
• Create interactive and visually appealing Power BI dashboards and reports based on business requirements.
• Ensure accuracy, consistency, and integrity of data within HR systems and reporting tools.
• Support payroll and benefits teams with reporting, audits, and issue resolution.
• Collaborate with stakeholders to define KPIs and translate business needs into technical specifications.
• Identify automation opportunities and implement solutions to improve efficiency and reduce manual work.
• Contribute to HR projects such as system implementations, process redesigns, and digital transformation initiatives.
• Maintain confidentiality and adhere to global data protection norms.
• Work collaboratively within the HR Service Teams to share ideas for process improvement.
• Draft SOPs and work instructions as required to support HR Service processes and ensure standardization.
• Assist in process improvements and contribute to HR Shared Services projects as needed.
• Leverage AI-powered HR tools and automation platforms to streamline processes and reduce manual interventions.
• Analyze HR service data using dashboards and predictive analytics to identify trends and recommend improvements.
• Ensure proper governance and compliance for AI-driven HR solutions.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance