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Altium Packaging
HR Shared Services Support Representative
Join Altium Packaging as an HR Shared Services Support Rep in Atlanta, GA. Utilize ServiceNow for efficient service requests. Benefits include medical plans, tuition reimbursement, and 401(k).
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 7, 2025
The HR Shared Services Support Representative plays a crucial role in providing frontline support for our organization's shared services functions. This position involves handling a variety of service requests and inquiries from internal and external stakeholders, ensuring efficient and effective resolution.
Requirements
- High school diploma or equivalent
- 1-2 years of experience in a customer support or service-related role
- Basic knowledge of service management software (e.g., ServiceNow, JIRA)
- Proficiency in Microsoft Office Suite
- Strong verbal and written communication skills
Benefits
- Medical, dental, and vision plans
- Company holidays and vacation days
- Tuition reimbursement
- Learning and training opportunities
- Bonus potential
- 401(k) plan with company contributions
- Rewards and recognition programs
- Opportunities to make a difference in the community
Requirements Summary
High school diploma or equivalent, 1-2 years of customer support experience, basic knowledge of service management software, and strong communication skills
