The HR Shared Services Support Representative plays a crucial role in providing frontline support for our organization's shared services functions. This position involves handling a variety of service requests and inquiries from internal and external stakeholders, ensuring efficient and effective resolution.
Requirements
- High school diploma or equivalent
- 1-2 years of experience in a customer support or service-related role
- Basic knowledge of service management software (e.g., ServiceNow, JIRA)
- Proficiency in Microsoft Office Suite
- Strong verbal and written communication skills
Benefits
- Medical, dental, and vision plans
- Company holidays and vacation days
- Tuition reimbursement
- Learning and training opportunities
- Bonus potential
- 401(k) plan with company contributions
- Rewards and recognition programs
- Opportunities to make a difference in the community