Altium Packaging

HR Shared Services Support Representative

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Service Catalog
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 7, 2025

The HR Shared Services Support Representative plays a crucial role in providing frontline support for our organization's shared services functions. This position involves handling a variety of service requests and inquiries from internal and external stakeholders, ensuring efficient and effective resolution.

Requirements

  • High school diploma or equivalent
  • 1-2 years of experience in a customer support or service-related role
  • Basic knowledge of service management software (e.g., ServiceNow, JIRA)
  • Proficiency in Microsoft Office Suite
  • Strong verbal and written communication skills

Benefits

  • Medical, dental, and vision plans
  • Company holidays and vacation days
  • Tuition reimbursement
  • Learning and training opportunities
  • Bonus potential
  • 401(k) plan with company contributions
  • Rewards and recognition programs
  • Opportunities to make a difference in the community

Requirements Summary

High school diploma or equivalent, 1-2 years of customer support experience, basic knowledge of service management software, and strong communication skills