HRIS Business Partner- REMOTE

The HRIS Business Partner is responsible for managing, monitoring, maintaining, and developing the HRIS systems from a business function perspective. The position requires a strong knowledge of Human Resources function, information needs, reporting requirements, workflow, and functional technology solutions.

Requirements

• Design, develop, configure, and customize solutions within ServiceNow to improve/streamline HR processes and workflows
• Collaborate with HR, IT, and business partners to gather requirements, recommend solutions, and deliver enhancements aligned with organizational goals
• Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app
• Ensure compliance with data security and privacy standards within the ServiceNow HRSD environment
• Develop or maintain Virtual Agent topics based on business needs
• Conduct thorough testing in development environment and working closely with IT to move development to production
• Troubleshoot and resolve technical issues ensuring optimal performance within the HRSD module
• Assist in system upgrades/patches through testing, reporting and analysis of changes
• Identifies new HR needs and the software products to fulfill these needs
• Acts as a liaison between HRIS and internal HR departments to ensure entire department system needs are being met

Benefits

• Comprehensive health and welfare benefits
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan