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Avantor
Human Resources Service Excellence, Team Lead
Join Avantor in Coimbatore as a Human Resources Service Excellence Team Lead. Leverage ServiceNow for process optimization and user experience enhancement. 3+ years HR experience required. Enjoy a diverse culture and career growth opportunities.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Human Resources Service Delivery
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Job description
Posted on:
April 18, 2025
The Human Resources Service Excellence Team Lead is responsible for implementing and improving ServiceNow processes to ensure high-quality service delivery. The role involves optimizing workflows, enhancing user experience, and driving operational excellence through effective use of the ServiceNow platform.
Requirements
- Bachelor's degree in human resources or Business Administration
- Minimum 3 years of experience within Human Resources project management with a focus on process excellence and employee experience
- Expertise in HCM and service management platforms, software, and applications, with a strong emphasis on leveraging technology for service excellence
Benefits
- Diverse, equitable, and inclusive culture
- Learning experiences to support career growth and success
- Opportunities to contribute talents, learn new skills, and grow career
Requirements Summary
3+ years of experience in HR project management, expertise in HCM and service management platforms, and strong analytical and problem-solving skills
