NewRocket

ServiceNow Senior Software Engineer - CSM

Join NewRocket as a ServiceNow Senior Software Engineer - CSM in India. Leverage your ServiceNow expertise to support a major global client. 4+ years experience required. Competitive benefits!

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Customer Service Management
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 30, 2025

We are hiring a ServiceNow Senior Software Engineer CSM to join our India team in support of a large global client. This is an amazing opportunity to work on a team supporting the largest ServiceNow implementation in the world!

Requirements

  • Strong knowledge of software engineering principles for cloud-based platforms
  • Strong understanding of the ServiceNow functionalities and features of CSM
  • Solid knowledge of glide record usage, XML and structural programming concepts
  • Proficient in JavaScript
  • Excellent understanding of core object-oriented programming with hands-on experience developing for and/or customizing the ServiceNow Platform
  • Strong written and verbal communication skills
  • Working knowledge of relational databases
  • Ability to assess and mitigate risk
  • Strong leadership capabilities
  • Effective facilitation, coaching and mentoring skills with ability to motivate a team
  • Strong problem-solving skills; ability to simplify complex situations
  • Strong relationship management skills with all levels
  • Ability to deliver high degree of customer satisfaction
  • Comfortable working in a matrixed organization
  • Comfortable working with ambiguity and change

Benefits

  • Diverse and inclusive workplace
  • Equal opportunity workplace and affirmative action employer
  • Opportunity for professional growth and development
  • Chance to work on a large-scale complex project
  • Competitive salary and benefits

Requirements Summary

4+ years of experience in software engineering, strong knowledge of ServiceNow functionalities, and proficiency in JavaScript