Euroclear

IDAM InfraOPS and 2nd line management

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 16, 2025

The IDAM InfraOPS and 2nd line support manager will manage the engineering team responsible for maintaining and operating IDAM infrastructure (CyberArk, SailPoint, etc.). This role involves owning and managing vendor relationships, leading the team through agile ceremonies, and driving innovation. The manager will also contribute to service availability and promote an environment of productivity, quality, transparency, and incremental improvement.

Requirements

  • Manage and success of a geographically dispersed team.
  • Own and manage the platforms and infrastructure of the IDAM tribe.
  • Maximize the Squad’s ability to deliver Sprint goals.
  • Identify, track, removal, and escalation of blockers at Squad level.
  • Support the Squad to remain focused on the Sprint goals.
  • Provide relevant input to support each Squad member’s development and performance needs.
  • Fluent in English

Benefits

  • Competitive salary and comprehensive benefits
  • New ways of working
  • Hybrid working model

Requirements Summary

Bachelor's degree in related field, knowledge of Identity and Access Management (CyberArk, SailPoint), and fluent English. Experience in ServiceNow is preferred