Identity Service Manager

To uphold the security, compliance, and reliability of our digital infrastructure, we are seeking a qualified candidate for the Identity Service Manager role. This position is critical for overseeing the lifecycle of digital certificates, which are integral to secure communications, system authentication, and data protection throughout the organization.

Requirements

• Serve as the Service Management Representative for the Enterprise Identity team, collaborating with service leads and managing requests in ServiceNow and Azure DevOps.
• Build relationships with global customers to understand their needs, communicate demands, and gather feedback through scheduled meetings.
• Resolve complex issues by collaborating with engineering, architecture, network, and business teams.
• Maintain vendor relationships and oversee budget and performance metrics for the Enterprise Identity team.
• Support the regional leader in managing and securing Identity services across member firms, including PKI/certificate management and addressing escalations.
• Represent PKI services in planning meetings, develop the Identity pillar training curriculum, and implement process improvements.

Benefits

• Stable, but challenging working environment providing plenty of opportunities for your continuous professional growth.
• Fair salary plus annual bonus corresponding with your performance.
• Paid time off 30 days, 3 well being days and 2 extra days off from the company at the end of the year.
• High-end Ultrabook and iPhone with unlimited data.
• The possibility to set your work schedule flexibly.
• Benefit program with 55.000 points that you can use for holidays, education, food vouchers, sports, health... Simply on what you enjoy.
• Support for your education and development: we offer business and digital training and many other training and workshops to further develop your personal and professional skills