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Getinge
Technical Service Support Specialist
Consulting
Entry Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 12, 2025
Getinge Australia is seeking a Technical Service Support Specialist to join their team in Brisbane, Melbourne, or Chatswood. This hybrid role focuses on providing high-quality technical support for Getinge products and solutions, resolving issues quickly, and ensuring a seamless customer experience. The role requires collaboration with Field Service Engineers, project teams, and customers.
Requirements
- An electrical license
- Proven technical support or help desk experience in medical devices, healthcare, or related industries
- Strong technical troubleshooting skills
- Excellent verbal and written communication skills
- High-level customer service skills
- Proficiency with digital platforms such as ServiceNow, Salesforce, Microsoft 365, SAP
- Collaborative mindset and strong documentation skills
Benefits
- Opportunity be part of a leading respected global health tech company
- Ongoing development
- To be part of a fantastic team culture
- To provide the flexibility to do your best work and support your holistic wellbeing
- Career growth
- Competitive salary packages
Requirements Summary
Requires electrical license, technical support experience, and strong troubleshooting skills. Proficiency in digital platforms like ServiceNow is essential, alongside excellent communication and customer service abilities
