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Booz Allen Hamilton
Incident Manager
Join Booz Allen Hamilton as an Incident Manager in Doral, FL. Lead incident lifecycle management using ServiceNow. Requires 6+ years in leadership and DoD certifications. Benefits include health, tuition assistance, and recognition awards.
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Security Operations
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 5, 2025
Incident Manager responsible for owning the incident lifecycle, from detection and impact assessments to resolution and post-mortem review, in a 24/7/365 environment.
Requirements
- 6+ years of experience in a leadership role in operational environments
- 4+ years of experience with technical report writing
- Experience with ServiceNow
- Knowledge of incident response processes, SOPs, Playbooks, and cyber investigative TTPs
- Secret clearance
- Bachelor's degree
- DoD 8570 IAT Level 2 or DoD 8140 compliant Certification
Benefits
- health, life, disability, financial, and retirement benefits
- paid leave, professional development, tuition assistance, work-life programs, and dependent care
- recognition awards program acknowledges employees for exceptional performance and superior demonstration of values
Requirements Summary
6+ years of leadership experience, technical report writing, ServiceNow experience, and incident response knowledge
Apply now
Doral
|
Florida
United States
Senior
Hybrid
Full Time
86800-198000 USD/year
