Booz Allen Hamilton

Incident Manager

Join Booz Allen Hamilton as an Incident Manager in Doral, FL. Leverage ServiceNow skills to manage incident lifecycles. Requires 2+ years in leadership. Benefits include health, tuition assistance, and more.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 18, 2025

Incident Manager is responsible for owning the incident lifecycle, anticipating and addressing system issues, and managing ongoing efforts to maintain applications in production.

Requirements

  • 2+ years of experience in a leadership role in operational environments
  • Experience with system and data analysis using tools, including PowerBI, Tableau, or Excel
  • Experience with ServiceNow
  • Secret clearance
  • HS diploma or GED

Benefits

  • health, life, disability, financial, and retirement benefits
  • paid leave, professional development, tuition assistance, work-life programs, and dependent care
  • Recognition awards program
  • health benefits for full-time and part-time employees working at least 20 hours a week

Requirements Summary

2+ years of experience in leadership role, experience with system and data analysis, and experience with ServiceNow