CrowdStrike

Incident Response Analyst - Defensive Operations (Bucharest)

Join CrowdStrike as an Incident Response Analyst in Bucharest. Leverage ServiceNow for cybersecurity operations, automation, and process improvement. Competitive benefits!

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Incident Management
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Security Operations
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Workflow Automation
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Security Incident Response

Job description

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Posted on:
 
June 2, 2025

The Incident Response Defensive Operations (IRDO) team is seeking a detail-oriented, proactive Analyst to help drive strategic improvements to our Cybersecurity Incident Response program. This role is designed for someone who thrives at the intersection of operations, project management, and technical problem-solving.

Requirements

  • Bachelor's Degree (or equivalent experience) in a computer-related field
  • 3-5 years of experience in cybersecurity operations, incident response, or a similar domain (or equivalent combination of education and experience)
  • Hands-on experience with workflow automation - such as building automation playbooks, creating scripts, or leveraging tools like TINES, AWS Lambda, or SOAR platforms
  • Experience with ServiceNow, Jira, or similar workflow/ticketing tools
  • Strong IT background (networking fundamentals, systems) and expertise with OSX
  • Strong analytical and problem-solving skills with a passion for operational efficiency
  • Experience with project management or process improvement in a technical environment
  • Excellent communication and interpersonal skills; ability to interface with both technical and non-technical stakeholders
  • Familiarity with cybersecurity technologies and concepts, particularly incident response, containment, and automation

Benefits

  • Remote-friendly and flexible work culture
  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work CertifiedTM across the globe

Requirements Summary

Bachelor's Degree (or equivalent experience) in a computer-related field, 3-5 years of experience in cybersecurity operations, incident response, or a similar domain