Speedcast

Incident Response Manager

Join Speedcast as an Incident Response Manager in Hobart, Tasmania. Leverage ServiceNow skills to manage critical incidents, enhance response plans, and drive improvements. ITIL certification preferred. Enjoy global opportunities and career growth.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Incident Management
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Security Operations
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
September 26, 2023

The Incident Response Manager oversees the response to critical communications incidents, ensuring efficient and effective resolution. They develop and implement incident response plans, coordinate with various teams, and analyze incident data to identify trends and areas for improvement.

Requirements

  • Previous experience in managing incidents in a critical communications environment
  • Strong organization, tracking, follow-up and analytical skills
  • ITIL Foundation certification and experience using ServiceNow preferred

Benefits

  • Global presence
  • Talented teammates
  • Industry leadership
  • Ability to develop skills
  • Choose your environment
  • Grow your career
  • Work on diverse projects

Requirements Summary

Previous experience in incident management, strong organization skills, and ITIL certification