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WM
India Senior Analyst, Application Support
Join WM in Gurgaon as a Senior Analyst, Application Support. Leverage your 8+ years of ServiceNow expertise in HRSD, Employee Center, and more. Benefits include health insurance and 401K match.
Direct Hire
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Human Resources Service Delivery
Incident Management
Integration Hub
Virtual Agent
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Job description
Posted on:
May 1, 2025
We are seeking a Senior Analyst, Application Support to provide configuration and support of ServiceNow Application within the People Organization. The ideal candidate will perform day-to-day support and development work to provide administration support in the HRSD ServiceNow Module.
Requirements
- Bachelor's Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience
- Eight (8) years of previous experience (in addition to education requirement)
- Implementation and support experience of Employee center portal, Virtual agent, Workflow design, Agent workspace, Language translation, Scripting, ACL, Reporting, and system integration
Benefits
- Medical, Dental, Vision, Life Insurance and Short Term Disability
- Stock Purchase Plan, Company match on 401K, and more!
- Paid Vacation, Holidays, and Personal Days
Requirements Summary
Bachelor's degree and 8 years of experience in implementation and support of ServiceNow Application, Employee center portal, Virtual agent, Workflow design, Agent workspace, Language translation, Scripting, ACL, Reporting, and system integration
