Industry Architect - Financial Services & Insurance

ServiceNow is seeking an Industry Architect - Financial Services & Insurance to engage with senior VP+ stakeholders, design and architect end-to-end solutions, and drive the adoption of Industry Best Practices across ServiceNow products.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Proven experience as a Presales Architect, Solution Architect, or Consultant in competitive solutions such as PEGA or Salesforce Financial Service Cloud
• Knowledge and track record of delivering transformative solutions in the financial industry space
• Strong understanding of finance industry specific knowledge including system architecture, use cases, workflows, personas, compliance and regulatory standards
• Experience in a wide variety of Financial Services standards and regulations
• Familiarity with ServiceNow, especially in Customer Service Management (CSM) or Field Service Management (FSM) or Security Operations (SecOps)
• Competitive certifications like Pega Cloud Architect, Salesforce certifications (such as Financial Services Cloud Architect) or ServiceNow certifications (like CSA or CIS-CSM)