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Infor
Infor
Infor Associate Product Support Analyst, Alpharetta, GA. Provide technical support for DoD HMS customers. Requires customer service, problem-solving, technical skills. Benefits: PTO, health/life/disability insurance, retirement plan.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
December 10, 2025
Infor is seeking an Associate Product Support Analyst to provide technical and operational support for DoD customers using Infor's Hospitality Management Solution (HMS). The ideal candidate combines strong problem-solving skills, technical proficiency, and a customer-first mindset.
Requirements
- Experience working in customer service or support
- Experience identifying and evaluating possible solutions for product related questions
- Experience with operating environments
Benefits
- Paid time off
- Health insurance
- Retirement plan
- Life insurance
- Disability insurance
Requirements Summary
Customer service experience, problem-solving skills, and technical proficiency
