ServiceNow

Senior Manager, Product Design - AI Experience

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Application Developer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
Department - JobBoardly X Webflow Template
Integration Hub
Department - JobBoardly X Webflow Template
Security Operations
Department - JobBoardly X Webflow Template
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Strategic Portfolio Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 15, 2025

ServiceNow is seeking a Senior Manager of Product Design to lead the development of AI-enhanced experiences. The role involves influencing product strategy, leading a team, and ensuring a cohesive UX across the ServiceNow ecosystem. This position requires integration of AI and machine learning technologies to meet user needs and identify opportunities for innovation.

Requirements

  • Experience in leveraging AI to improve workflows
  • 5+ years managing people and leading design teams
  • Minimum 9+ years in UX Design and/or Interaction Design
  • Enterprise product design experience in IT, Security, Customer Service, etc.

Benefits

  • Competitive salary
  • Opportunity for professional growth
  • Inclusive work environment

Requirements Summary

5+ years managing people, 9+ UX/Interaction Design experience. Enterprise product design in IT, Security, or another relevant field. Strong English communication skills & problem-solving ability