Information Technology Manager (End User Computing)

The IT Manager/Assistant IT Manager will lead the End User Computing function, managing and maintaining the digital workplace environment, IT asset management, and network infrastructure. The role involves supporting teaching and learning through a high level of customer satisfaction and ensuring reliable end-user computing services.

Requirements

• Bachelor’s degree in information technology, computer science or related discipline
• Minimum 8 years or above of relevant work experience in End User Computing
• Solid domain knowledge on Windows 11, MS Office, Active Directory, Microsoft 365 and Adobe Applications etc.
• Experience with Microsoft Intune architecture design, policies and features for PC and mobile device management
• Solid knowledge of computer Golden Image build, configuration and deployment
• Experience in ServiceNow ITSM, CMDB and Software Asset management
• Technically strong in supporting Windows/Mac OS/Linux, as well as printing management systems like PaperCut
• Preferred with ITIL, PMP, or other relevant certification
• Excellent problem-solving skills and a technology-driven and analytical mindset
• Good written and verbal communication skills