Wilmington Trust

Infrastructure Analyst

Join Wilmington Trust as an Infrastructure Analyst in Buffalo, NY. Leverage ServiceNow for incident management and IT collaboration. Enjoy competitive benefits and a hybrid schedule.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
March 27, 2025

Infrastructure Analyst role at M&T Tech, offering a hybrid work schedule, with responsibilities including incident management, ServiceNow administration, data analysis, and collaboration with IT teams and vendors.

Requirements

  • 2 years' higher education and/or work experience
  • Prior experience reading and digesting technical information
  • Detail-oriented
  • Proven written and verbal communication skills
  • Prior experience communicating technical problems to management
  • Strong customer focus, including ability to manage customer needs and multiple work priorities

Benefits

  • Generous benefits
  • Competitive compensation
  • Health, welfare, and retirement benefits
  • 401(k) match at 5%
  • Work-life balance and flexible work arrangements
  • Banking Officers start with 25 days PTO plus 12 paid holidays
  • 40 hours paid volunteer hours per year

Requirements Summary

Minimum 2 years of higher education and/or work experience, detail-oriented, and strong customer focus