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ARHS
Infrastructure Engineer/ Administrator (SysAdmin)
Join ARHS as an Infrastructure Engineer in The Hague. Leverage ServiceNow skills to manage incidents, enhance workflows, and enjoy flexible hours and benefits.
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 24, 2025
Monitor and resolve incident and change tickets in ServiceNow, manage technical and procedural documentation, and contribute to improving ticket handling workflows.
Requirements
- Bachelor's degree
- 10 years of experience in a relevant field
- 3 years of experience in technical support or ICT infrastructure role within a structured service management framework
- 2 years of experience with ServiceNow or another ITSM platform
- 2 years of experience in SLA-driven operations and escalation paths
- 3 years of experience working in heterogeneous infrastructure environments
- 2 years of experience interacting with cross-functional IT teams and stakeholders
Benefits
- Comprehensive health insurance
- Profit sharing
- Restaurant vouchers
- Flexible working hours
- Public transportation reimbursement
Requirements Summary
10+ years of experience, 3+ years in technical support or ICT infrastructure role, 2+ years of experience with ServiceNow
