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The Cigna Group
Infrastructure Engineering Senior Analyst - HIH - Evernorth
Join Evernorth as an Infrastructure Engineering Senior Analyst in Hyderabad. Leverage ServiceNow skills in workflows, CMDB, and Change Management. Enjoy hybrid work and diverse projects.
Direct Hire
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Change Management
Configuration Management Database
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
July 4, 2025
Evernorth is seeking an Infrastructure Engineering Senior Analyst to elevate health for all by delivering world-class solutions that make a real difference. The successful candidate will create procedures to ensure risk visibility and signoff at the right level of the organization before production implementation, and partner with teams to analyze managed incident data to create new gates in Operational Readiness to mitigate these risks in the future.
Requirements
- Proven experience with developing and maintaining SNOW workflows and reporting
- Knowledge and experience with Configuration Mgmt (CMDB) and Change Management
- Proven experience with ServiceNow data model, reporting, advanced queries, and workflows
Benefits
- Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts
- Hybrid work arrangement (1PM - 10PM IST)
- Opportunity to work on a variety of projects and collaborate with cross-functional teams
Requirements Summary
Proven experience in developing and maintaining workflows, knowledge of Configuration Management and Change Management, and experience with ServiceNow data model and reporting
