Infrastructure Operations Service Desk Lead (Roseville, CA)

Join the Infrastructure Operations Service Desk Lead role at Gainwell and propel the company's operations forward. This full-time position offers a generous salary range of $97,000 - $140,000 per year and a range of benefits, including health insurance, 401(k) match, and flexible vacation policy. With a focus on work flexibility, learning, and career development, Gainwell is the perfect place to grow your career in a dynamic and inclusive environment.

Requirements

• Bachelor’s degree or equivalent experience is required.
• A minimum of two (2) years of experience within the past five (5) years working in a service desk/help desk.
• A minimum of two (2) years of experience within the past five (5) years working in a help desk environment serving over 2,500 end users.
• A minimum of two (2) years of experience within the past five (5) years with the ServiceNow platform and tools.
• Must hold and maintain an ITIL 4 certification while working for Gainwell.

Benefits

• Health (medical, dental, vision) benefits
• Company match 401K
• Flexible vacation policy
• Company provided computer for work use