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NEORIS
Ingeniero Incidentes
Incident Engineer at NEORIS (Quito). Manage tech services, resolve incidents, optimize processes. Requires admin experience, supplier management, incident resolution skills. Benefits: insurance, medical coverage, training.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 24, 2025
NEORIS is a digital accelerator looking for an Incident Engineer to manage technological services, resolve incidents, and improve processes. The role involves interaction with suppliers, analysis of problems, and execution of changes to ensure stability and availability of services.
Requirements
- Administration of technological services in large institutions
- Management of technological suppliers
- Resolution and management of incidents in optimal times
- Experience in research and testing in controlled environments
- Problem management, changes, and capacity management
Benefits
- Life insurance policy
- Private medical insurance
- Training platforms
Requirements Summary
Administration experience in large institutions, management of technological suppliers, and incident resolution
