Sopra Steria

Ingénieur support IT

Join Sopra Steria in Casablanca as an IT Support Engineer. Leverage ServiceNow skills to manage support requests and ensure smooth IT operations.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 24, 2025

BS is a technology partner for financial institutions, providing resources and expertise to support clients. The IT Support Engineer will handle support requests, resources management, data backups, and operations monitoring, ensuring smooth IT operations. The role requires excellent communication, problem-solving, and adaptability skills.

Requirements

  • 3 years of experience in an equivalent context
  • Knowledge of Microsoft services (Windows 10/11, O365, Teams)
  • Knowledge of ServiceNow is an advantage
  • Precision and adherence to processes and procedures
  • Good interpersonal and customer service skills
  • Fluency in French and English

Requirements Summary

3+ years exp. in IT support. Proficient in Microsoft, ServiceNow, & French/English. Adherence to processes is key