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Bechtel
IS&T HelpDesk Analyst
Join Bechtel as an IS&T HelpDesk Analyst in Gurgaon, Haryana. Provide IT support using ServiceNow, ensuring ITIL compliance. Requires 5+ years experience.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 21, 2025
Bechtel India is seeking an IS&T HelpDesk Analyst to provide hardware, software, and network support to internal users. The role focuses on first-line troubleshooting, issue resolution, and ticket tracking using tools like ServiceNow. Responsibilities include direct customer interaction, ITIL adherence, and a team-oriented, rotating work schedule.
Requirements
- Excellent hands-on experience with Microsoft Windows and Office 365.
- Knowledge of ITIL standards.
- Strong communication skills.
Benefits
- Diverse teams build the extraordinary
Requirements Summary
Bachelor's degree preferred. 5+ years of experience with hardware/software. ITIL knowledge is needed
