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SoFi
IT Asset Management & CMDB ServiceNow Admin
Join SoFi in San Francisco as an IT Asset Management & CMDB ServiceNow Admin. Leverage your ServiceNow skills in ITAM, CMDB, and governance for optimal IT resource management.
Direct Hire
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Configuration Management Database
Discovery
Governance, Risk, and Compliance
IT Asset Management
Integration Hub
Software Asset Management
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Software Asset Management
Job description
Posted on:
September 10, 2025
SoFi is seeking a skilled IT Asset Management (ITAM) & CMDB Admin to configure, maintain, and support the ServiceNow SAM, HAM, APM, and CMDB modules. The role focuses on maximizing the value of IT resources, ensuring compliance, optimizing costs, and supporting SoFi’s dynamic growth in the financial services industry. This is a key ITAM subject matter expert position.
Requirements
- Design, implement, and maintain CMDB data model in ServiceNow
- Develop and enforce governance policies for CMDB data integrity
- Configure and manage ServiceNow Discovery modules
- Configure and maintain integrations with external systems
- Create and maintain CMDB health dashboards and reports
- Automate asset lifecycle management and reconciliation
- Design and configure hardware and software asset management modules
- Develop requirements, collaborate with ServiceNow developers, and validate results
Benefits
- Comprehensive and competitive benefits package
Requirements Summary
5+ years of experience in ServiceNow ITAM. Background in financial services. Understanding of ITAM best practices and compliance frameworks. ServiceNow Admin certification or equivalent
