IT Asset Management(HAM+SAM)

IT Asset Management(HAM+SAM) job requires 10-11 years of experience with knowledge of lifecycle management, process documentation, and data analysis. The role involves creating process documents, analyzing data, and generating dashboards for senior management.

Requirements

• Knowledge of lifecycle management of Asset Management
• Experience in creating process documents
• Analyzing the data and generating a dashboard to senior management
• Attend regular meetings with Clients to document the requirements
• Knowledge on ServiceNow Tickets(Tasks, Incident, Change request)
• Knowledge on ServiceNow to Create and Manage CI(Assets, Server)
• Creating Knowledge Articles and publishing
• Harvesting process for Hardware
• Identify and implement opportunities for cost savings and process efficiencies within asset management processes
• Collaborate with procurement and finance teams to ensure proper accounting and financial reporting of assets
• Stay current with trends and developments in asset management practices, technology, and regulations, making recommendations for improvements as necessary
• Drive the establishment and monitoring of key performance indicators (KPIs) and metrics to measure and report on asset management performance
• Strong understanding of HAM and SAM asset management principles, processes, and best practices
• Bachelor's or Masters degrees in Computer Science, Computer Engineering or related technical discipline
• Ability to work independently and to adapt to a fast-changing environment
• Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency
• Good single contributor & good team player
• Flexible attitude towards work, as per the needs
• Proactively identify & communicate issues and risks
• Dynamic, engaging, self-reliant developer
• Ability to deal with ambiguity
• Manage a collaborative and analytical approach
• Self-confident and humble
• Open to continuous learning
• Intelligent, rigorous thinker who can operate successfully amongst bright people
• Be equally comfortable and capable interacting with technologists as they are with business executives