IT Asset Management(HAM+SAM)

IT Asset Management(HAM+SAM) role requiring 10-11 years of experience, knowledge of lifecycle management, ServiceNow, and strong analytical skills.

Requirements

• knowledge of lifecycle management of Asset Management
• Experience in creating process documents
• Analyzing the data and generating a dashboard to senior management
• Attend regular meetings with Clients to document the requirements
• Knowledge on ServiceNow Tickets(Tasks, Incident, Change request)
• Knowledge on ServiceNow to Create and Manage CI(Assets, Server)
• Creating Knowledge Articles and publishing
• Harvesting process for Hardware
• Identify and implement opportunities for cost savings and process efficiencies within asset management processes
• Collaborate with procurement and finance teams to ensure proper accounting and financial reporting of assets
• Stay current with trends and developments in asset management practices, technology, and regulations, making recommendations for improvements as necessary
• Drive the establishment and monitoring of key performance indicators (KPIs) and metrics to measure and report on asset management performance
• Strong understanding of HAM and SAM asset management principles, processes, and best practices