IT Asset Management(HAM+SAM)

IT Asset Management(HAM+SAM) role at Remote location, with 10-11 years of experience, Bachelor's or Masters degrees in Computer Science, Computer Engineering or related technical discipline.

Requirements

• knowledge of lifecycle management of Asset Management.
• Experience in creating process documents.
• Analyzing the data and generating a dashboard to senior management.
• Attend regular meetings with Clients to document the requirements.
• Knowledge on ServiceNow Tickets(Tasks, Incident, Change request).
• Knowledge on ServiceNow to Create and Manage CI(Assets, Server).
• Creating Knowledge Articles and publishing.
• Harvesting process for Hardware.
• Identify and implement opportunities for cost savings and process efficiencies within asset management processes.
• Collaborate with procurement and finance teams to ensure proper accounting and financial reporting of assets.
• Stay current with trends and developments in asset management practices, technology, and regulations, making recommendations for improvements as necessary.
• Drive the establishment and monitoring of key performance indicators (KPIs) and metrics to measure and report on asset management performance.
• Strong understanding of HAM and SAM asset management principles, processes, and best practices.