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Coupang
IT Asset Manager (End User Service)
Join Coupang as an IT Asset Manager in Seoul. Lead ITAM programs, manage ServiceNow modules, and drive innovation in a dynamic e-commerce environment.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Configuration Management Database
IT Asset Management
Workflow Automation
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
September 18, 2025
Coupang is a rapidly growing e-commerce company seeking experienced IT Asset Managers (ITAM) to lead IT asset management programs across their enterprise. The role involves managing hardware and software assets, ensuring data accuracy, process automation, and collaborating with global e-commerce environments. The company emphasizes innovation, employee growth, and a work environment focused on results.
Requirements
- Develop and implement the global ITAM framework.
- Manage ServiceNow asset management and CMDB modules.
- Integrate ITAM processes with IT engineering, service desk, and platform teams.
- Serve as ServiceNow ITAM owner.
Benefits
- Opportunity to drive new innovations
- High availability
- Cutting-edge technological advances
- Ultra-connected society
Requirements Summary
Experience with ServiceNow ITAM, strong analytical skills, and strong communication skills are required. Experience in process improvement and service automation is a plus. ITIL v4 Foundation or higher experience is preferred
