Santander

IT Assistant (Person with Disability)

Join Santander in Sao Paulo as an IT Assistant (Person with Disability). Provide first-level support using ServiceNow, Windows, and Office 365. Benefits include flexible work, medical insurance, and training opportunities.

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Direct Hire
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Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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DevOps
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
July 16, 2025

We are looking for an IT Assistant (Person with Disability) to join our team at F1RST Digital Services. As a first-level support specialist, you will provide support via CHATBOT for microcomputers and work with various technologies such as Windows Operating System, Office 365, and Azure.

Requirements

  • Basic knowledge of Windows Operating System
  • Basic knowledge of Computer Network
  • Basic knowledge of Office 365
  • Basic knowledge of Microsoft Services (Active Directory, SCCM)
  • Basic knowledge of Virtualization environments (Azure, VMware/Hype-V/Citrix)
  • Basic knowledge of E-mail services on premise, cloud and hybrid (Exchange and Office 365)
  • Basic knowledge of Office Package (reports; dashboards)
  • Soft Skills: Engagement, Cordiality, Proactivity
  • Desirable requirement: Knowledge of the ServiceNow tool

Benefits

  • Meal allowance
  • Medical insurance
  • Dental insurance: Basic and intermediate plan
  • Transportation allowance
  • Flexible holidays: 24 working days of vacation that can be divided into up to 6 times, and every 2 months worked you can enjoy 4 working days
  • DayOff Birthday
  • Gym partners: Totalpass, Wellhub
  • Flex Working: Hybrid work model: 2 days Home Office and 3 days in person
  • Training platforms with over 100,000 courses
  • Career paths for your professional development
  • Flex Learning: Incentive for exclusive studies for high-performing employees
  • Childcare allowance
  • Extended paternity leave and birth program

Requirements Summary

Basic knowledge of IT systems and software, soft skills, and knowledge of ServiceNow tool (desirable)