Luminor Group

IT Change Manager

Join Luminor Group in Tallinn as an IT Change Manager. Leverage ServiceNow for IT Change Management, ensuring alignment with business priorities. Flexible hours, health benefits, and professional growth opportunities included.

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Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 6, 2025

Join our team as a IT Change Manager and be part of building a local banking champion. You will own and manage the end-to-end IT Change Management process, chair Change Advisory Board meetings, and ensure alignment with business priorities and service windows.

Requirements

  • Excellent communication, interpersonal, analytical, decision-making, and stakeholder management skills.
  • Familiarity with ITSM tools (e.g., ServiceNow, JIRA), IT infrastructure, and operations.
  • Agile mindset and strong understanding of ITIL Change Control practices.

Benefits

  • Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
  • International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
  • More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
  • Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
  • Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
  • Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
  • Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
  • Professional growth. Internal and external training programs, workshops, conferences, online training, etc.
  • Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor

Requirements Summary

Excellent communication, ITSM, ITIL, and experience with cloud computing, networking, software development, cybersecurity, and database management