Reckitt

IT&D Senior Analyst, Platform Engineer-ServiceNow

Join Reckitt in Hyderabad as an IT&D Senior Analyst, Platform Engineer-ServiceNow. Leverage 6+ years of ServiceNow expertise to enhance platform capabilities. Benefits include parental support and life insurance.

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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IT Asset Management
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IT Operations Management
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IT Service Management
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Integration Hub
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Service Catalog
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Service Portal
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
July 17, 2025

Reckitt is seeking a Platform Engineer-ServiceNow to join their high-performance ServiceNow platform team. This role will focus on maximizing the value of the ServiceNow platform, driving innovation, and ensuring the platform remains fit for use, with a focus on operational capabilities and strategic direction. The company provides hygiene, health, and nutrition brands and aims to protect, heal, and nurture in a cleaner, healthier world.

Requirements

  • 6+ years of technical experience with ServiceNow platform (Washington DC / Xanadu)
  • 5+ years of experience with technical architecture, design & solutions on ServiceNow
  • Hands-on ServiceNow scripting experience
  • Advanced ServiceNow Modules (Incident, Problem, Change, CMDB, Asset, Service Catalog, Service Portal, Knowledge, Integrations, Platform components, Performance Analytics, ITOM, ITAM, SPM, etc.)
  • Experience with ITIL Processes (ITIL4)
  • Experience with third party applications integration
  • Excellent understanding of ITIL Processes

Benefits

  • Parental benefits
  • Employee Assistance Program
  • Life insurance
  • Share plans
  • Short-term incentives

Requirements Summary

6+ years ServiceNow exp. with technical architecture. 5+ years ServiceNow experience, ITIL4 knowledge