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Birlasoft Limited
ServiceNow PM/ Architect
Join Birlasoft Limited as a ServiceNow PM/Architect in Mumbai. Leverage 10+ years of ServiceNow expertise to design solutions, configure ITSM, and drive implementations.
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
IT Service Management
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 16, 2025
This role is for a ServiceNow PM/Architect with 10+ years of experience. The position involves understanding customer needs, designing technical solutions on the ServiceNow platform, estimating effort, and conducting requirements gathering and training for ServiceNow implementation. It requires strong technical and development skills.
Requirements
- 10+ years of experience in ServiceNow
- Expertise in understanding customer business needs
- Specialization in designing solutions on ServiceNow
- Experience in configuring IT Service Management (ITSM) processes
- Strong ServiceNow development experience
- Strong CMDB, Asset Mgmt., and Orchestrations knowledge
- Experience in ITBM (Project, Portfolio, Demand, Resource, Finance) and Custom Application Creation
Requirements Summary
10+ years ServiceNow experience. Deep understanding of customer needs. Expertise in designing solutions, estimating efforts, and technical requirements
