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Zscaler
IT Executive Support & Major Events Lead
Join Zscaler in San Jose as an IT Executive Support & Major Events Lead. Leverage ServiceNow for ITSM, mentor teams, and enhance executive support. Benefits include health plans, vacation, and education reimbursement.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 3, 2025
Zscaler is seeking an experienced IT Executive Support & Major Events Lead to join the Digital Employee Experience team. This role involves architecting and governing IT support frameworks, establishing standards for major events, mentoring a team, and optimizing collaboration tools. The position is hybrid, reporting to the Director of IT Operations.
Requirements
- 5+ years of experience in leading technical IT End-User Operations or Digital Workplace Teams, including support for C-Suite environments.
- Ability to design and implement scalable IT service management (ITSM) processes utilizing platforms like ServiceNow.
- Technical expertise in modern corporate endpoints (Windows/macOS) and ecosystem components including directory services and network troubleshooting.
- Strong executive relationship management skills.
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks
Requirements Summary
5+ years exp. in IT or Work Teams, ServiceNow ITSM experience. Technical skills with endpoint, network, and collaboration platforms. Strong executive relationship management
Apply now
San Jose
|
California
United States
Mid-Level
Hybrid
Full Time
147000-210000 USD/year
