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Morgan & Morgan, P.A.
IT Field Services Technician
Join Morgan & Morgan, P.A. in Savannah, GA as an IT Field Services Technician. Leverage ServiceNow skills to support 6000+ employees with IT hardware and software. Benefits include medical insurance, 401(k), and paid time off.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 17, 2025
The Field Services Support Technician will be responsible for delivering white glove level support to employees in their office/region as well as to our 6000+ employees across the country. The Technician will provide both in person and over the phone user support in a virtual desktop environment as well as maintaining, installing, and configuring all IT hardware in their region.
Requirements
- 2+ years of experience in an IT Service Desk role
- Experience in Office 365 and Active Directory Services
- Basic understanding of Networking and wiring configurations
- Remote access technologies (VPN terminal services, published apps etc.)
- Preferred experience working with ServiceNow, Salesforce, and VMware
Benefits
- medical and dental insurance
- 401(k) plan
- paid time off and paid holidays
Requirements Summary
2+ years of IT experience, experience with Office 365 and Active Directory, strong problem analysis and problem-solving skills
