IT Governance Analyst (ITSM)

Toyota is seeking a skilled IT Governance Analyst (ITSM) to lead IT Service Management initiatives within a regulated financial services environment. The ideal candidate will drive ITIL v4-aligned practices across the organization to ensure seamless IT service delivery, regulatory compliance, and operational excellence.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 5+ years of ITSM experience, with 3+ years managing ITIL-aligned service operations in financial services.
• Deep knowledge of financial regulatory frameworks (e.g., FFIEC, SOX, PCI-DSS, GDPR).
• Hands-on experience with the enterprise ITSM tool ServiceNow.
• Strong leadership, communication, and cross-functional collaboration skills.

Benefits

• A work environment built on teamwork, flexibility, and respect.
• Professional growth and development programs to help advance your career, as well as tuition reimbursement.
• Team Member Vehicle Purchase Discount.
• Toyota Team Member Lease Vehicle Program (if applicable).
• Comprehensive health care and wellness plans for your entire family.
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
• Paid holidays and paid time off.
• Referral services related to prenatal services, adoption, childcare, schools, and more.
• Tax advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).
• Relocation assistance (if applicable).