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Burberry
IT Hardware Asset Manager
Join Burberry as an IT Hardware Asset Manager in Leeds. Leverage ServiceNow for IT asset governance, ensuring accurate CMDB data and CI management. ITIL experience required. Competitive salary and growth opportunities.
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
October 6, 2025
Burberry is seeking an IT Hardware Asset Manager to establish and improve the governance and control of IT assets across the organization. This role will focus on ensuring accurate CMDB data, managing configuration items, and supporting service delivery through collaboration with vendors and teams. The ideal candidate will align with a Service Integration and Management (SIAM) operating model.
Requirements
- Proven experience in IT Asset and Configuration Management within an ITIL-aligned service environment.
- Strong understanding of ITIL practices, particularly SACM (Service Asset and Configuration Management).
- Experience with ITSM tools (preferably Helix, or equivalent such as ServiceNow).
- Demonstrable experience in designing and maintaining CI data models.
- Experience of working in complex, multi-vendor IT landscapes.
- Excellent stakeholder engagement skills.
- Strong analytical and problem-solving skills.
- Experience in generating and presenting asset and configuration reporting.
- Desirable: ITIL certification, IT governance, risk & compliance processes
Benefits
- Competitive salary
- Opportunities for professional development
- Inclusive and diverse work environment
Requirements Summary
ITIL-aligned IT Asset Mgmt experience, knowledge of ITIL practices like SACM. Strong understanding of ITSM tools. Experience in CI data model management. Strong analytical/problem-solving skills required
