Grant Thornton

IT Head of Enterprise Systems (Senior Director)

Join Grant Thornton as IT Head of Enterprise Systems in New York. Lead HCM, ERP, CRM implementations using ServiceNow. 15+ years experience required. Competitive benefits.

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Consulting
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Expert/Leadership
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Governance, Risk, and Compliance
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Service Portal
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
April 30, 2025

We are seeking an IT Head of Enterprise Systems (Senior Director) to oversee and manage the implementation, maintenance, and optimization of key Enterprise Systems for the firm. The successful candidate will have a proven track record of successfully implementing and optimizing HCM, ERP, and CRM systems.

Requirements

  • Bachelor's degree required. Advanced or Master's degree preferred.
  • A minimum of 15 years of related work experience in managing core business systems.
  • Experience working in a professional services environment required, Big4 expertise highly desired and preferred.
  • Experience must include being hands on in the configuration, implementation and support of at least 3 of the following SAAS enterprise systems: SAP S/4 HANA Finance and PSE; Workday Finance, Professional Service or HCM; Oracle Finance Professional Services or HCM; Salesforce CRM; Microsoft Dynamics CRM; ServiceNow; Certinia; Dayshape; Retain; Intapp;
  • Must have led at least 2 large (>$10M budget) enterprise system implementations at a global scale, covering all three regions (EMEA, ASPAC, Americas)
  • Must have supported at least several functional groups (like Finance, HR, Sales, Marketing, Risk, etc) and work directly with their leadership on process improvements, influencing them around best practices, and have a detailed understanding of their business operations, business requirements and going forward needs.
  • Experience leveraging the build-in AI solutions that are provided by the SAAS Enterprise Systems providers mentioned previously.
  • Very strong project / program management skills, analytical and problem-solving skills.
  • Exceptional leadership, recruiting, training, coaching, and mentoring skills. Ability to manage multiple teams and competing priorities in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to develop and maintain outstanding internal and external relationships.
  • Experience in implementing best practices for enterprise system implementation projects as well as operational support.
  • Strong commitment to providing exceptional support and enhancing the user experience. Ability to understand and address the needs of business users.
  • Ability to travel as needed.

Benefits

  • Job security
  • Financial stability
  • Career advancement opportunities
  • Professional growth and development
  • Collaborative work environment
  • Competitive salary and benefits
  • Comprehensive benefits package
  • Health and wellness programs
  • Retirement plan
  • Paid time off

Requirements Summary

Bachelor's degree, 15+ years of experience in managing core business systems, and hands-on experience with SAAS enterprise systems