IT Helpdesk & Admin Support

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries, as an IT Helpdesk & Admin Support. This role involves providing IT support and office operations, requiring a dynamic team player with technical and soft skills.

Requirements

• Basic troubleshooting for Windows OS, Mac OS, hardware, and office equipment
• Familiarity with ticketing systems (e.g., Zendesk, ServiceNow)
• Interest in automation (Excel macros, PowerShell)
• 1+ years of experience in IT helpdesk, office operations, or facility support
• ITIL awareness or basic IT certifications (e.g., MCSA, CCNA)
• Experience in an international company support
• Good command of English (read/written)

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Parental leave
• Childcare assistance