IT Junior Service Desk Engineer

The company, a leading IT support provider in Greece, is expanding its teams and seeking a Junior Service Desk Engineer to support customer needs. The role involves providing first-level technical support, managing computers and applications, and assisting with installation/configuration tasks. The ideal candidate will be comfortable in an IT support environment and eager to learn.

Requirements

• BSc in Computer Science, Information Technology, or a related field; a Master’s degree will be considered a plus.
• Hands-on experience in troubleshooting computer issues and providing basic network support.
• Familiarity with IT service management tools and ticketing systems (e.g. Jira, ServiceNow) will be considered an asset.
• Strong troubleshooting and analytical skills, with a problem-solving mindset.
• Effective communication skills and ability to collaborate with both technical teams and end users.
• Eagerness to learn and grow within a structured IT support environment.

Benefits

• A competitive remuneration package
• Additional health plan
• Learning resources
• State-of-the-art tools
• 24/7 support line
• Complementary events