Aramark

IT Manager I - Capital One Arena

IT Manager I at Aramark in Washington, DC, oversees tech for guest experiences. Requires IT skills, ServiceNow knowledge, and offers great benefits.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 29, 2025

The IT Manager I - Capital One Arena position at Aramark is responsible for overseeing technology platforms to enhance guest experiences and drive business success through world-class solutions and operations. The role involves maintaining and supporting point-of-sale systems, managing critical business applications, and ensuring compliance with overall business and technology goals.

Requirements

  • Associate or bachelor's degree with a concentration in IT or related discipline preferred or 2 to 5+ years of experience in information technology in a hospitality business required
  • Proven ability to effectively lead and meet business objectives in a global, collaborative, and high-performance work environment
  • Knowledgeable in compliance and information security
  • Process-oriented with project management skills
  • Proven ability to resolve issues, mitigate roadblocks, and meets all financial and management goals on time consistently and collaboratively
  • Business acumen with the ability to understand business priorities, operations, and IT enablement potential
  • Strong oral, written communication and interpersonal skills, relationship building, managerial and collaboration skills
  • Knowledge of point-of-sale systems - Micros, SpotOn (Appetize), Clover Sport (Bypass), VenueNext, Tapin2, Mashgin
  • Familiar with ServiceNow platform for Incident and Request management preferred
  • Experience in Hospitality, Sports, Retail, Restaurant (Casual Dining, Fast Casual or QSR), or other consumer-facing industry

Benefits

  • Medical
  • Dental
  • Vision
  • Work-life resources
  • 401(k) retirement savings plan
  • Paid days off
  • Parental leave
  • Disability coverage

Requirements Summary

IT experience, leadership skills, and business acumen