The IT Manager I - Capital One Arena position at Aramark is responsible for overseeing technology platforms to enhance guest experiences and drive business success through world-class solutions and operations. The role involves maintaining and supporting point-of-sale systems, managing critical business applications, and ensuring compliance with overall business and technology goals.
Requirements
- Associate or bachelor's degree with a concentration in IT or related discipline preferred or 2 to 5+ years of experience in information technology in a hospitality business required
- Proven ability to effectively lead and meet business objectives in a global, collaborative, and high-performance work environment
- Knowledgeable in compliance and information security
- Process-oriented with project management skills
- Proven ability to resolve issues, mitigate roadblocks, and meets all financial and management goals on time consistently and collaboratively
- Business acumen with the ability to understand business priorities, operations, and IT enablement potential
- Strong oral, written communication and interpersonal skills, relationship building, managerial and collaboration skills
- Knowledge of point-of-sale systems - Micros, SpotOn (Appetize), Clover Sport (Bypass), VenueNext, Tapin2, Mashgin
- Familiar with ServiceNow platform for Incident and Request management preferred
- Experience in Hospitality, Sports, Retail, Restaurant (Casual Dining, Fast Casual or QSR), or other consumer-facing industry
Benefits
- Medical
- Dental
- Vision
- Work-life resources
- 401(k) retirement savings plan
- Paid days off
- Parental leave
- Disability coverage